Hi Members,
I have a question about remedy force app. It is a managed package so my understanding is I can't create any custom objects to link with remedy force's objects. Is it correct?
Also, I am new to remedy force. Currently, all users on remedy are assigned 'customer portal manager custom" license. With this license, if I create new app on force.com platform, Can all users use the new app? or what effects if I switch users license to salesforce platform license?
If anyone can send me the link regarding licensing issues, I would appreciate.
Thank you very much.
Hi Jinda,
I’m happy to assist as well, but believe you are based in Thailand, so timezones could cause some conflicts.
Please ping an email to
remedyforcesuccess@bmc.comand you will get direct response. You can also ping me an email and I will copy the right Customer Success people in.
p.donders@infravision.comPaul Donders
InfraVision