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Knowledge-Centered Service with Service Cloud
模块

Knowledge-Centered Service with Service Cloud

Handle customer requests using the Knowledge-Centered Service methodology.

开始
+500 分
进阶级
服务专员
~50 分钟

您将获得的技能

完成学习徽章以构建您的专业技能。 了解更多
  • 流程改进和优化
  • 客户服务

产品

  • Service Cloud
  • Salesforce Platform