以 Lightning Knowledge 增强 Agentforce Service

创建知识库，为 AI 提供依据，从而提升客户服务效果。

了解搜索在 Salesforce Knowledge 如何工作，自定义您的组织以得到更好的结果。

Unlock the full power of Knowledge by migrating to Lightning Knowledge.

Handle customer requests using the Knowledge-Centered Service methodology.

Recommend articles to service agents in real time with Einstein Article Recommendations.

准备好知识库，优化 AI 生成的内容。