!!!Support Topic Tuesday!!! ✳️Article of the week is - Advanced settings in Maps Marker layer builder.✳️ Learn how to use the advanced settings when creating or editing marker layers with this article.
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!!!Support Topic Tuesday!!! ✳️Article of the week is - Fix Markers with wrong coordinates in Maps.✳️ Having issues with markers plotting incorrectly? Check out this article to learn how to fix that by clearing the coordinates of the Markers.
!!!Support Topic Tuesday!!!
✳️Article of the week is - Fix Markers with wrong coordinates in Maps.✳️
Check out the below article on how to clear the coordinates of Markers that are plotting incorrectly in Maps.
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Thank you! Thank you! I came here to find an answer to this question and it's at the top of my feed. Yay!
Hello!
My Global team is currently not facing an error when trying to plot a Marker Layer for Accounts (shipping). Maps is only plotting 4996 accounts; I created a brand new Marker Layer and got the same results. However, when I generated a report, there are >20k Account records. There are no filters on the existing layer we plotted, or the new one I created.
Is anyone else having this problem, or know a fix?
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Thanks for the clarification. @Lindsey Melish No, If you are able to plot the leads with more records, Probably you would be able to plot more accounts as well. In this case, I would recommend checking in the Base Object Configuration if there is any particular record type for accounts that have been set or you can create a Support Case with us as well.
!!!Support Topic Tuesday!!!
✳️Article of the week is - Plot a Saved Marker Layer in Maps ✳️
Watch this video to learn how to plot a saved marker layer in Salesforce Maps.
!!!Support Topic Tuesday!!!
✳️Article of the week is - Use custom images as markers in Maps.✳️
Looking to add custom images as markers for Maps Marker Layers? Learn how to below.
!!!Support Topic Tuesday!!!
✳️Article of the week is - Add Related Lists to Maps Marker Layer.✳️
Check the below video to learn how to add related lists on Salesforce Maps markers layer
I have some members who have 2 businesses in same bldg , same address and noticed SF does not populate both addresses on my marker layer. what fix am I missing?
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@Romi Madia - Just seeing your last comment. Please disregard my previous post. I'm glad you figured it out!
Hello @Michael Clarke Thank you for your questions below:
1. How can we make a Marker Layer showing:
- Accounts without activity in last 30 days
- Accounts without an Order in last 3 weeks
Here is an article that will assist you in creating a Marker Layer with Activity and Cross Objects.
https://help.salesforce.com/articleView?id=sf.salesforce_maps_setup_marker_layers_options.htm&type=5
2. Can we create marker layers from reports?
Unfortunately, you can not create a Marker Layer from a report at this time. However the creation of the Marker Layer is similar to the creation of report.
I need some help. I have a marker layer that says "662 markers created, 662 visible" but nothing is plotting on the map. I have multiple other marker layers that are working correctly, it is just this one.
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@Gretchen Santos Hi! Thanks for reaching out. Did you see the markers or categories displayed in the legend on the left?
Please see the following knowledge article about markers not rendering on the map. You can clear your cookies/cache and allowing list URLs. See the article for more details.
https://help.salesforce.com/articleView?id=000353437&type=1&language=en_US&mode=1