Can we use the dictation capability of Siri on the iphone when using "Log a call" in salesforce1? I am planning to use this feature for call reports and would like to make the life as easy as possible to our sales team.
Yes, you can use the "Log a Call" feature in Salesforce and dictate comments using a microphone, but Salesforce itself doesn't have built-in voice-to-text capabilities. However, you can use speech-to-text tools integrated with your computer's operating system or third-party software to dictate notes in the "Comments" section.
Here are a few ways to enable dictation in Salesforce desktop app:
1. Windows:
- Windows has a built-in speech recognition feature that you can use to dictate text. To use it:
- Press Windows + H to bring up the dictation toolbar.
- Place your cursor in the "Comments" section in Salesforce.
- Start speaking, and Windows will convert your voice to text.
2. Mac:
- macOS also has a built-in dictation feature. To enable and use it:
- Go to System Preferences > Keyboard > Dictation.
- Turn on dictation.
- Press Fn (or another key if set) twice to start dictating in the "Comments" section in Salesforce.
3. Third-party speech-to-text tools:
- If you want more advanced dictation options or prefer a specific speech-to-text tool, you can use apps like Google Docs' voice typing (in Chrome) or standalone software like Dragon NaturallySpeaking.
Once dictation is enabled, you can easily speak your notes, and they will be converted to text in Salesforce’s "Log a Call" comments section.
- Windows has a built-in speech recognition feature that you can use to dictate text. To use it: