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Grupos* Marketing Cloud Engagement *Pergunta de Nagaraju Vadlamudi
Nagaraju Vadlamudi (Cognizant) perguntou em * Marketing Cloud Engagement *
13 de mai., 14:23

Assistance Required – Control Group Data in Send Log

Hi All,

Hope you are doing well.

Could you please help with the below requirement? 

 

Requirement:-

 

 We have multiple campaigns where the audience is segmented into:

  • Control Group (does not receive email/SMS)
  • Non-Control Group (receives email/SMS)

Currently, only the Non-Control Group data is updated in the Send Log, while the Control Group data is not. However, the client requires that Control Group data also be captured in the Send Log.

In the Journey, we are using a Random Split to divide the audience into 90% Non-Control Group and 10% Control Group. At the same time, we are updating the source data by marking the ControlGroup field as true

 using an Update Contact activity. 

 

Ask: 

We need a way to include Control Group data in the Send Log Data Extension across all campaigns.

 

Thanks, 

 VNR

2 respostas
  1. Mradul Srivastava (Pepsico)
    Ontem 06:33

    @Nagaraju Vadlamudi

    Sendlog DE will only show or add records when a send has occurred. 

    It is not recommended to update Sendlog DE in any other way. (i.e. using SQL, import etc) 

    As you already have the ControlGroup "true" in the source DE, you can apply a filter and run it via automation to review the Control Group audience.  

    Additionally, as you have highlighted that you are using "Random Split" in Journey for 10% control group exclusion, I assume that the number of records being processed is >1000, otherwise Random Split may work unexpectedly. See this article for better understanding -

    https://help.salesforce.com/s/articleView?id=000386619&type=1

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