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Hi All, 

 

I have one scenario, I am using an Omniscript, in which I am usinga save action to save the data to an assessment object, but when I am passing data as a null, it is not nullifying the existing data, instead retaining the old values. 

 

needed a solution to pass the null values to update the records 

 

Not able to store the null value in assessment object, when using save action in omniscript

 

image (3).jpg

 

Thanks in advance 

 

@Salesforce OmniStudio Developer

 

@Vlocity

 

@Sneha Khasnabis

 

  

 

#Vlocity

1 resposta
  1. 20 de jan., 11:31

    @Pramod Jana

    • Use Set Values before the Save Action and explicitly set the field to an empty value ("")
    • Or use a Formula / DataRaptor Transform to send an empty string instead of null
    • If the field is not text, set it to a valid “blank” value (like 0 or false where applicable)

    Best practice: 

     Use a DataRaptor Load + Transform and map nulls → empty values before update. 

     That’s the only reliable way to force overwrite in OmniStudio.

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