After many years of working with Salesforce, one change I’m seeing clearly is the shift from traditional CRM automation toward AI-driven, agent-based solutions.
With Agentforce, Data 360, Flow, Apex, and AI agents becoming more connected, I’d love to hear from the Trailblazer Community:
What Salesforce skill do you believe will be the most important for professionals over the next 2–3 years — Agentforce, Data 360, Apex/LWC, Integration, or something else?
And more importantly, why?
Looking forward to learning from your experiences and perspectives.
#Salesforce #TrailblazerCommunity #Agentforce #Data360 #Salesforce_developer #Salesforceadmins
Thanks, @Vishal Soni, @Robbie Duncan, @Kundan Kumar Jha
for sharing your thoughts!
I agree that Data 360 is becoming an important skill, especially as Agentforce depends on accurate and trusted data.
At the same time, I feel Apex, Flow, LWC, and Integration will continue to play an important role in real-time projects.
Robbie also raised a good point about AI and context engineering. Knowing how to guide and evaluate AI agents will become increasingly valuable.
My view is that learning one technology is not enough anymore. Understanding how Data 360, Agentforce, and other Salesforce technologies work together will be the real advantage.
Thanks again for making this a valuable discussion!
