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I have setup a flow whereby an Email (transactional) is being sent to Segment audience in Marketing Cloud Growth. In the email I have linked the org's Default Email Preference Page. On the received email, when I click on the link, it shows up as blank page with 'Invalid Page' error.  

I have followed this helpful link to set up the Preference Page:

SFMC Tips #277 : Marketing Cloud Next: Custom Preference Page Setup | by Nobuyuki Watanabe @marketingcloudtips | Medium

 

Email Preference Page showing up as invalid page.

 

I am not sure how to troubleshoot this. The Email Template and the Preference Page are both published.

4 respostas
  1. 25 de ago., 13:45

    Update, this is now resolved. 

     

    The issue was that I had not republished the site page on which the Preference Page is hosted. The Preference Page and the Email Template were both published, but the site page itself was still having unpublished changes. After I republished the site, the link in the email is working and the page is rendering correctly with all the subscriptions listed. 

     

    So if anyone else is getting the Invalid Page error, please also check the publish status of the site page, and not only the Preference Page and the Email Template. 

     

    Thanks for your guidance 

    @François Perret, @Ritesh Maurya !

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