Option 1
Title: From Discovery to Go-Live: Where Change Management Breaks at Every Phase
Abstract: Salesforce projects don't fail all at once.
This session walks the full lifecycle of an implementation — steady state and pre-planning, planning and discovery, requirements, build and demo, UAT, and go-live. At each stop we name what change management actually looks like, what it costs in time and money, and the specific way it tends to break (or succeed).
Option 2: UAT
Titles: "UAT: How to make UAT meaningful (and actually get the team to test)”
Abstract: Everyone schedules UAT. Far fewer get real testing out of it.
Testers who don't know what they're supposed to be looking for, comms that arrive after testing has already started, acceptance criteria written for developers rather than users, and no answer to "why is this my job on top of my actual job."
We'll cover proven UAT structures and assets, including easy-to-use testing trackers, and side-by-side current-state/future-state guides, and how to write acceptance criteria a business user can act on. This is what it takes to make UAT feel useful, rather than homework.
