Hi Expert,
We have a requirement to set up the In-Kind Gift process in Salesforce Nonprofit Cloud (NPC). While going through the documentation, I noticed the following steps:
- First, create a Gift Commitment.
- Then, create a non-recurring Commitment Schedule under it.
- Within that schedule, create a Gift Transaction with the status set to Unpaid.
- Once the gift is received, update the Gift Transaction status to Paid and set the Payment Method as In-Kind.
Could you please confirm if this process is correct for recording In-Kind Gifts in Salesforce NPC?
Also, I have a few questions:
- Is it mandatory to create a Gift Commitment for In-Kind Gifts?
- Can we directly create a Gift Transaction, add custom fields for In-Kind Gift details, set the Payment Method as In-Kind, and mark the status as Paid?
- Is it acceptable to only create a Gift Commitment without a schedule and transaction, just for tracking the In-Kind Gift?
Please help me understand the best practice for capturing In-Kind Gifts in NPC.
@Nonprofit Hub @Agentforce Nonprofit (Nonprofit Cloud) @Salesforce.org System Administrators
9 respostas
Hi All,
Thank you so much for all your recommendations. They were truly helpful in giving me better clarity on the best approach to set up the
In-Kind Gift process in NPC.