I know there is a CRMA pre-built dashboard, but looking for something more customizable.
Resurfacing this to see if it was possible with the our org's recent migration from AWS to Hyperforce, since that seemed to be the roadblock before. Until now (I think?) Activities are Syncd which means they are stored in Salesforce as normal activity records. But email is only Captured from G-Suite or Outlook and stored in AWS, not in Salesforce.
Overall just looking to see if anyone has noticed a change in activity reportability with the hyperforce migration.
#Reports & Dashboards #Hyperforce #Einsteinactivitycapture
Thanks,
Hi Molly, if you are trying to report on your automatically captured emails from EAC, there was a feature released for this use case earlier in October. Assuming you have either Professional or Enterprise edition, you need to toggle on the 'Activity 360 Reporting' in Setup-->Einstein Activity Capture-->settings
After doing this, you should see some dashboards/reports that were created in the 'Activity 360 ' folder, which show all the activities.
