Manually Log Email by Outlook Integration and Automatically Log Email by Einstein Activity Capture simultaneously

Question

Hi everyone,    Is it possible to Manually Log Email by Outlook Integration and Automatically Log Email by Einstein Activity Capture simultaneously. Some internal emails haven't been captured by EAC, so users need to log them manually, but they didn't find the "Log Email" button.    If yes, can you guide me how to do it?

Ashwini Garwandha · Answer

Hi  @Jacky Lee https://trailblazers.salesforce.com/profileView?u=0054V00000FhMMHQA3   Please refer to below help articles:   https://help.salesforce.com/s/articleView?id=000383611&type=1 https://help.salesforce.com/s/articleView?id=release-notes.rn_sales_outlook_integration_eac_manual_log.htm&release=228&type=5   https://help.salesforce.com/s/articleView?id=release-notes.rn_sales_outlook_integration_manual_log_eac_inbox.htm&release=234&type=5   Hope this helps. Thanks!

Manually Log Email by Outlook Integration and Automatically Log Email by Einstein Activity Capture simultaneously

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