Einstein Activity Capture Email records is not showing on feed of Opportunity

Question

Hi,

I have enabled EAC as per the guide. Now whenever I send an email I can't see it on Activity feed. Does someone know the reason? Also does Email Message standard object gets disconnected in background on enabling EAC.

Tushar Jadav · Answer

Hello  @Divya Khare https://trailblazers.salesforce.com/profileView?u=0054S000001Oq4nQAC , Refer to this:  https://help.salesforce.com/s/articleView?id=000384895&type=1

Einstein Activity Capture Email records is not showing on feed of Opportunity

Sales Cloud Einstein

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