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Topics#Trailhead ChallengesPergunta de Mark Rowell Verar
Mark Rowell Verar (KobweVs) perguntou em #Trailhead Challenges
7 de jul. de 2024, 03:26

Error 2/2 Licenses Used | Trailmix - Set Up Case Escalation and Entitlements > Create Support Process

Hi,

 

I'm completing the "Set Up Case Escalation and Entitlements > Create Support Process".

 

I got this error, where I cannot add a new user.

Error 2/2 Licenses Used | Trailmix - Set Up Case Escalation and Entitlements > Create Support Process

I'm doing this step:

Screen Shot 2024-07-07 at 3.26.01 PM.png

 

Cheers,

Mark

 

#Trailhead Challenges

7 respostas
  1. Keiji Otsubo
    7 de jul. de 2024, 20:38

    Hi ,

     

    NOTE: Salesforce License can be assigned to other Profiles too, hence please check out all your active user who has Salesforce license and then proceed accordingly.

     

    For example, this profile uses a Salesforce license.

     

    Hi , NOTE: Salesforce License can be assigned to other Profiles too, hence please check out all your active user who has Salesforce license and then proceed accordingly.

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