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Hey guys,

I noticed that when I tried to fill in the email address field on the web-to-lead form on our website with @gmail.com or @hotmail.com, I received an error message on the website "Please enter a valid email address," and the form does not save due to that. I did not find any validation rule on the lead with this error message. Does anybody know how it can be fixed? Where should I be looking for it?

#Web-to-lead #Sales Cloud #Salesforce Developer

3 respostas
  1. 29 de dez. de 2023, 10:44

    @Anna Petrikova

     

    Answer 1: Open the inspect element by left-clicking the mouse and go to the console tab. This way, you can check for any JavaScript errors.

     

    Answer 2: To investigate the issue, open the debug log from the setup on the user for whom you are running the web-to-lead form.

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