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Topics#Trailhead ChallengesPergunta de Kazuki Iwata
Kazuki Iwata perguntou em #Trailhead Challenges
17 de nov. de 2022, 08:05

I cannot make case associated with the contact 'Pat Stumuller'.

I'm trying following URL.

Create Support Processes Unit | Salesforce Trailhead

In the last step, I cannot make make case associated with the contact 'Pat Stumuller'.

I can find out Pat Stumuller's contact, but cannot make case associated.

Do you know how to associate contact and inquiry.

13 respostas
  1. Kannan Narayanan (Infosys)
    17 de nov. de 2022, 08:16

    Hi @Kazuki Iwata

     

    Please refer the screenshot / Select & locate Pat ;   Once his view comes like this, look for case related list and click "new" like below

    Hi Please refer the screenshot / Select & locate Pat ; Once his view comes like this, look for case related list and click

    Regards

    Kannan