FavoritosRaj Malviya (TCCS) publicou em Toronto Einstein Analytic User Group (Originalmente perguntado por Raj Malviya)10 de jun. de 2022, 10:21Raj MalviyaUpdate CaseWhen the user starts interacting with a bot we are creating a case and the case status is -: NewBut when the user closes/end the chatbot we need to update the case status from -: New to close. How we can do that?Adicionar um comentárioEscrever um comentário...NegritoItálicoSublinhadoTachadoLista com marcadoresLista numeradaAdicionar linkBloco de códigosInserir imagemAnexar arquivosURL do linkCancelarSalvar0/9000Responder
Raj MalviyaUpdate CaseWhen the user starts interacting with a bot we are creating a case and the case status is -: NewBut when the user closes/end the chatbot we need to update the case status from -: New to close. How we can do that?
