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Unable to deactivate the last vale item (GC1020) in Case for this challenge, it give me an error message stating: "The picklist value you attempted to delete is the last value for the following record types. This picklist must contain at least one value. Either add another value to the picklist or to the following record type."

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6 respostas
  1. 14 de mar. de 2022, 18:32

    Hi Hendrik,

     

    I had the same issue but was able to get solve it by doing the following:

     

    OBJECT MANAGER --> CASE --> FIELD & RELATIONSHIPS --> PRODUCT 

    • Scroll down in the Products page to VALUES and add a new value labeled "Test" and check all record types before saving. 
    • Go back into Product page and deactivate "GC1020". This works because Test will now be the last value instead of GC1020.
    • No need to delete the test value after that, I was able to get through the prompt without needing to delete. 

    If my answer helped, please mark it as "Best Answer".

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