Hi all,
I found this article which explains that emails triggered from Flow are sent by Salesforce and not by 3rd party providers (Gmail in our case). Has anyone been able to figure out how to have an email triggered from Flow to sent via Gmail so it appears in the users sent folder in Gmail as well as the Activity Timeline on the associated record?
This visibility is critical for our sellers to let them know the communication actually went out.
Open to any/all suggestions!
2 respostas
Thanks Scott, are you aware of way set a BCC within the Email Core Action in Flow Builder? This is the automation we are using to send the email out on the users behalf.
What about Email Relay through Gmail, would that solve this issue?
