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I'm in the middle of troubleshooting our bot which keeps breaking. I've gone thru resource after resource over the setup but each of those resources haven't mentioned a visualforce page. Someone else had originally setup the visualforce page and associated it with this bot and I think our error is in there. I'm not much of a coder. Is there another option? If not, do you know of a resource to help me understand what needs to be in the visualforce page?  Thanks!

 

#Service Cloud  #Integration

1 resposta
  1. Tom Bassett (Vera Solutions) Forum Ambassador
    20 de nov. de 2021, 20:28

    Hello,

     

    A Bot doesn't require a Visualforce Page to function or work.

     

    I suspect this was setup historically to troubleshoot issues.

     

    If you wanted you could replace the code with the code from the related Embedded Service Deployment between the <apex:page> and </apex:page> tags.

     

    Thanks, Tom

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