This is regarding a forced updated effective Jan 2022.
I found an article related to it https://help.salesforce.com/articleView?id=sf.icu_migration_how.htm&type=5
I just want to get a picture on the steps you took and things you checked and how you did it to adopt to these new changes. Thank you in advance!
#ICU Locale Formats #Service Cloud #Automation #New Releases
Hi Robert,
For the ICU Locale Format migration, I would recommend treating it as a testing/impact-assessment exercise rather than just changing the setting.
A few things to check:
- Review the Salesforce ICU Locale Format Migration documentation and identify which locales your org uses.
- Test date, time, number, currency, and address formatting for your supported locales.
- Pay particular attention to Apex, Visualforce, LWC/Aura, integrations, reports, and any custom JavaScript that parses or formats dates/numbers.
- Test automation such as Flows, validation rules, formulas, and email templates where locale-dependent values are involved.
- Test integrations carefully if they exchange formatted dates/numbers with external systems.
- Enable ICU in a sandbox first, run regression testing, and compare the results with the existing format.
- Document any impacted customizations and update them before enabling it in production.
The main risk is usually custom code or integrations that assume a specific date/number format rather than Salesforce's locale-aware formatting.
If you share which Salesforce products/customizations you're using, I can suggest a more specific migration checklist.
