Cannot Send Emails from Pardot Developer Edition

Question

Hello, I'm trying to send emails from a developer edition with Pardot enabled, but my test prospects cannot receive any email of the emails I send using Pardot.

I obtained a developer edition org from salesforce requesting it using a form and leaving my data. I also configured it correctly following this guide published in the partner community of SF: https://quip.com/vr2RAbM33FHx

Reading the document it says that in this environment: "Email sending is disabled - This will block all list emails, 1-1, drips, tests, and automation based emails. It will not block system emails."

I added two test prospects to my Customer list in Pardot, and I tried to send an email to this list, but no matter what I do, my prospects can not receive my emails.

I don't know what can I do. Do I need to buy a Pardot entire license to test the sending of the emails? or can I do it using this dev. ed. that Salesforce gave me? why is this feature blocked anyway if this is precisly for testing Pardot? Thank you and regards.

Jayson Morales · Accepted Answer

Hi Emmanuel,

If you are a user in a Pardot Training Environment, this is the default setting, and bulk email sending will remain disabled.

Reference:

'Email has been blocked for this account' message in Pardot

Url: https://help.salesforce.com/articleView?id=000312695&language=en_US&type=1&mode=1

Hope that helps.

Regards,

Jayson

Juan E. Martinez · Answer

Hi Jayson thanks very much for your answer. Yes I'm in a Training Environment and yes as you say that won't allow me to send emails to test. For me is a bit strange because that's exactly what I want to test in my "test" environment, the sending of emails so is like a test environment in which you can no test... but well, doesn't matter.   Does this mean that for example, if I wanted to try the sending of a news letter to a group of test prospects,  must I buy a full Pardot license first?  or maybe you know other way to do this without buying the license? Thank you

Cannot Send Emails from Pardot Developer Edition

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