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Topics#Desktop IntegrationPergunta de Larissa Johnson
Larissa Johnson (American Fidelity) perguntou em #Desktop Integration
31 de jan. de 2020, 02:29

Lightning Sync Syncing Birthday Calendar in Outlook

Has anyone who implemented Lightning Sync experienced a new 'Birthdays' calendar which shows up in Outlook after the sync? Our users now see a Birthdays calendar, which when deleted immediately reappears upon sync. Upon reading some similar issues, the main suggestion is to edit the field mappings in the lightning sync configuration to not include the birthdate field, however, I have tried this and am still experiencing the issue.

 

I'm looking for anyway to prevent this calendar from syncing and showing up any longer as we do not want this enabled, primarily, because it creates automatic reminders for all these birthday events...when you have a lot of contact data, this is frustrating to have reminders everyday!
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