3 respostas
Hi Kyle,
There are a few Dashboard Cards that you can use in a custom dashboard that will give you some insights. These are the cards I generally put into a Response style Dashboard.
Average Response Time
https://help.salesforce.com/articleView?id=sf.mc_ss_average_response_time_card.htm&type=5
Leaderboard
https://help.salesforce.com/articleView?id=sf.mc_ss_leaderboard_card.htm&type=5
Response Rate
https://help.salesforce.com/articleView?id=sf.mc_ss_engage_response_rate_card.htm&type=5
Time Distribution
https://help.salesforce.com/articleView?id=sf.mc_ss_time_distribution_card.htm&type=5
You can add these to a broader Brand Dashboard or set them as needed.
You'll also get a heap of data out of Performance reports that will let you build out a bespoke report that focuses on what content, posts, campaign, brand etc that you need. Let me know if you need a hand with it.
