FavoritosPhani Yalamati perguntou em #Customer Service22 de nov. de 2016, 05:40Any way to alert supervisor when flag is raised in live agent?Is there a way to alert the supervisor with a sound notification or screen pop when flag is raised by an agent? Currently supervisor would not know if a flag was raised unless they keep watching the live agent supervisor tab.4 respostasClassificarClassificar por dataClassificar por mais útilClassificar por dataCarregar mais comentários...Jan Eakin (SalesSuperb, LLC)30 de ago. de 2018, 23:44I have a question about this as well. Does anyone know if Salesforce is considering this as a configuration?Adicionar um comentárioEscrever uma resposta...NegritoItálicoSublinhadoTachadoLista com marcadoresLista numeradaAdicionar linkBloco de códigosInserir imagemAnexar arquivosURL do linkCancelarSalvar0/9000Responder
Jan Eakin (SalesSuperb, LLC)30 de ago. de 2018, 23:44I have a question about this as well. Does anyone know if Salesforce is considering this as a configuration?
