Get to Know Salesforce Foundations
Learn how Salesforce Foundations gives you access to multiple products to help you grow your business.
Explore expanded capabilities and functionality to connect with your customers.
Get more out of your Salesforce experience with Salesforce Foundations.
Find step-by-step instructions to access, navigate, assign, and set up Foundations features.
Sales Features for Salesforce Foundations
Gain insight and close deals faster with the Sales Cloud features in Salesforce Foundations.
Conecte-se com clientes, feche mais negócios e desenvolva sua empresa com o Salesforce.
Descubra como contas e contatos trabalham juntos no Salesforce.
Aprenda a potencializar seu processo de vendas com leads e oportunidades no Salesforce.
Aumente a produtividade dos representantes com uma linha de tempo de atividade e email integrado.
Impulsione projeções e previsões corretas com confiança.
Configure catálogos de preços, modelos e contratos para ajudar seus representantes de vendas a vender produtos.
Join other Sales Cloud users to crowdsource answers and ideas.
Service Features for Salesforce Foundations
Equip every agent with productivity tools available from Service Cloud in Salesforce Foundations.
Veja como a Salesforce ajuda você a prestar um serviço mais rápido e personalizado.
Abasteça seus agentes com ferramentas Omni-Channel e uma plataforma de atendimento inteligente.
Permita que seus agentes trabalhem mais rapidamente e com mais eficiência no console de serviço.
Usar o Lightning Knowledge para criar uma base de conhecimento a fim de melhorar o atendimento ao cliente.
Join other Service Cloud users to crowdsource answers and ideas.
Commerce Features for Salesforce Foundations
Grow your brand and enhance shopper experience with the Commerce Cloud features available in Salesforce Foundations.
Grow your brand and make every customer interaction count with Commerce Cloud.
Learn about B2B Commerce features, data model, and Einstein generative AI tools.
Create a superior store experience for the direct-to-consumer shopper.
Learn how to prepare your org for a Salesforce Order Management implementation.
Direct customers to a branded, mobile-responsive web page with Salesforce Pay Now.
Join other Commerce Cloud users to crowdsource answers and ideas.
Marketing Features for Salesforce Foundations
Boost marketing efficiency and launch personalized campaigns with marketing features available in Salesforce Foundations.
Try email marketing solutions in Salesforce apps.
Create a streamlined campaign experience that brings contacts and content together, with flows that enhance and automate daily tasks.
Saiba como organizar e acompanhar esforços de marketing com todo o potencial das campanhas.
Explore o Flow Builder e aprenda quando utilizar os fluxos para automatizar os seus processos de negócio.
Create and share content across channels with the Salesforce content management system.
Join other Marketing Cloud users to crowdsource answers and ideas.
Data Features for Salesforce Foundations
Unlock your data with the Data Cloud features available in Salesforce Foundations.
Descubra o Data Cloud, a plataforma em tempo real para a magia do cliente.
Aprenda os fundamentos do mapeamento de dados, resolução de identidade e registros unificados.
Crie, filtre e ative segmentos de marketing com o Data Cloud.
Saiba como conectar-se com seus clientes de uma maneira totalmente nova com o Salesforce.
Create standard or custom reports, then group, filter, and summarize records to make fast decisions.
Join other Data Cloud users to crowdsource answers and ideas.
Agentforce Features for Salesforce Foundations
Unlock your data with the Agentforce features available in Salesforce Foundations.
Saiba como esses aplicativos autônomos usam LLMs e contexto para ajudar clientes e agentes humanos.
Ajude os clientes com bots de IA de última geração que oferecem respostas autônomas e naturais.
Create an Agentforce Service Agent to assist with recommendations and bookings.
Build an intelligent, trusted, and customizable AI agent and empower users to get more done with Salesforce.
Sobre esta trilha
Explore sales, service, marketing, commerce, and data capabilites to enhance all aspects of your business with Salesforce. In this trail, you'll gain skills in business strategy, business solutions, process improvement and optimization, and productivity.