Design and Implement AI Agents with Agentforce

Aprenda a configurar e a usar agentes de IA.

Learn more about agents and how they compare to Einstein Bots.

Explore agent types and default templates for specific clouds.

Saiba como o Agentforce usa proteções e princípios de IA responsável para criar uma IA ética.

Conheça as melhores práticas para planejar um agente de IA eficaz e confiável.

Crie e personalize um agente usando o Criador do Agentforce.

Explore grounding to implement a strategy to connect your agents to trusted data sources.

Enrich agents with unstructured data for more relevant and context-rich AI responses.

Customize your agent so that it fits your company’s use cases.

Criar um agente de atendimento para ajudar com recomendações e reservas.

Learn how you customize agents with prompts, flows, and Apex.

Create a custom agent to respond to and resolve customer issues.

Crie fluxos prontos para agentes e configure agentes para aproveitar ao máximo esses fluxos.

Create custom AI agents using agent actions and Apex.

Build powerful applications for your business with Agentforce and Einstein Generative AI developer features.

Solve common agent issues.

Discover Agentforce tools, considerations, and strategies for testing your agents.

Test your AI agents using a batch testing workflow in Agentforce Testing Center.

Build trust in your Agentforce agents with the Agentforce Testing Center.

Learn about the process of deploying AI agents to your employees and customers.

Connect your agent to multiple channels, and meet your customers and employees where they spend the most time.

Discover tools to monitor agents, then use that data to improve their performance.

Store generative AI audit and feedback data in Data Cloud and enhance Agentforce with feedback analytics.

Continue your AI learning journey by earning Agentblazer Champion, Innovator, and Legend status!

Skill up on AI, discuss best practices, gain access to product experts, showcase your expertise, and supercharge your career.