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Get Started with Agentforce IT Service
Trilha

Get Started with Agentforce IT Service

Learn to manage incidents, automate requests, and optimize IT operations with AI agents.

Iniciar
Esta trilha pode incluir conteúdo disponível somente em inglês. Saiba mais
+2.200 pontos
Básico
Usuário final
~3 h 13 min

Discover Agentforce IT Service

Emblema

Learn how Salesforce helps you manage IT services for every employee.

+100 pontos
~10 min
Emblema

Learn how Salesforce Agentforce IT Service improves delivery and IT processes.

+300 pontos
~20 min
Artigo

Understand roles and concepts related to Agentforce IT Service.

~15 min •
Marcar como concluída

Manage IT Service Operations

Emblema

Discover efficient workflows for identifying and resolving IT disruptions.

+400 pontos
~25 min
Emblema

Optimize and accelerate IT asset and service requests, fulfillment, and procurement.

+300 pontos
~25 min
video
Vídeo
Agentforce IT Service Teaser

Watch how agents resolve critical IT incidents using Agentforce tools.

Vidyard
~3 min •
Marcar como concluída
Emblema

Capture IT resolutions and manage knowledge articles to fuel AI and empower self-service.

+400 pontos
~20 min

Optimize IT Service with AI and Slack

Emblema

Discover AI-powered automation for effective IT service delivery.

+300 pontos
~20 min
Artigo

Explore and set up AI tools that revolutionize IT service delivery.

~15 min •
Marcar como concluída
Emblema

Automate IT support with a Slack-first service desk for your employees and IT team.

+400 pontos
~25 min
Artigo

Meet your employees and stakeholders in their channel of preference and use AI to amplify communication and teamwork.

~15 min •
Marcar como concluída

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