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#Work Plans토론 중인 항목 0개

Hello, 

 

I need an advice - since recentlly we used Work plan and Work steps. 

Our Technicians use Field Service mobile app, but somethimes they forgot to fill in/complete the work steps. 

Can you reccomend me what I can do that they not skip this?  

 

I am going to create a screen flow in the mobile app with all process steps - start work, fill in the information in WOLI, add product consumed and so on, but soon I can't finish it this task. 

 

So I need something which I can use untill the flow is ready. 

 

Thanks in advance! 

 

#Work Plans  #Work Step  #Field Service Mobile App

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Buen dia Gente, espero que esten bien. Mi nombre es Sebastian y estoy buscando ayudar alguna compañía desde Argentina como Salesforce Admin.

Actualmente estoy sin trabajo y estoy buscando empleo sobre este perfil o dar una mano alguna Compañía u Organización.

Tengo certificación en Salesforce Associate y estoy próximo a Certificarme en Salesforce Administrator.

Mi perfil de Trailhead es:

https://www.salesforce.com/trailblazer/smbarrionuevo

Mi LinkedIn es:

https://www.linkedin.com/in/sebasti%C3%A1n-barrionuevo-b6327317a

Desde ya muchas gracias

 

#Salesforceadministrator #Trailhead #Work Plans 

답변 1개
  1. 2024년 1월 7일 오전 12:00
    My suggestion would be to be active on LinkedIn and to look for jobs on LinkedIn. It looks like you already have a LinkedIn profile so that is good.
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So we have work plans with work steps. I noticed the fields on the Work Step record, " Start Time" and "End Time", but these fields don't update automatically. What is the best way to record these dates? They will be very useful for understanding the duration between each work step. Is there a built feature or should I use record-triggered flows?

 

#Work Plans #Work Step

답변 3개
  1. Heiko Lindner (Privat) Forum Ambassador
    2023년 11월 14일 오전 11:51

    thanks, could you give some more details about. I assume the tech has to "Start" the work steps, has some to do's outside of the app and after a couple of time the tech has to "Stop" the step, right? Then you could create a mobile flow to captue the time stamps by setting the status on the work step. You should update the work step via platform automations and not automatically as it works normally.

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