Skip to main content

#User Research토론 중인 항목 0개

Invitation to Participate in Salesforce Marketing Cloud Research!

 

Hello @Salesforce Research Program @* Salesforce Administrators *@MomentMarketer Community Group@* Marketing Cloud Engagement *

The  Salesforce Research Program is interested in speaking with you and your Salesforce Marketing Cloud users to better understand your scoring configuration and management practices

We invite you to participate in a 60-minute feedback session conducted remotely over Google Meet. 

This is strictly for research purposes only. Participants chosen to participate will receive a $100 e-gift card as a small token of appreciation for your very valuable feedback and time. If you and your users would be interested in being considered for this study and our other active Marketing Cloud research , please fill out this survey

 

Thank you,

Erika Trageser

Research Operations Program Manager

#CommUpdates #Marketing Cloud #TrailblazerCommunity #User Research

0/9000
Shepherd Yang 님이 Field Service Mobile에 글을 올렸습니다

LWC Offline Lookups

Your Feedback Needed! Help us define the future of mobile lookups

 

Hello everyone, 

I'm a UX designer from the platform mobile team. I've been working with @John Vollmer to improve the LWC lookup experiences.

 

We're adding new filtering capabilities that will help mobile workers more quickly find a specific record among potentially hundreds or thousands of options, when online or offline.

 

We need your help ensuring the experience is usable, efficient and meets your configuration needs. 

We’re conducting remote concept testing sessions – both for admin/business/ops roles and mobile workers.

 To participate please reach out: shepherd.yang@salesforce.com

 

Thank you!

 

#User Experience #LWC #User Research

0/9000

Hello!

Do you have use cases or ideas for how you would like TCRM (formerly Einstein Analytics) and Tableau to work better together or integrate across building/authoring workflows? 

 

We are a joint TCRM and Tableau product team doing a user research study and want to hear from you! If you are a TCRM builder that

  • has integration use cases or
  • has authored in Tableau in the past 

we would love to schedule an interview with you to understand your needs and perspective on the possible avenues for integration between the two products. Please reach out here or by email if you are interested or you have customers that might be interested!

 

Thank you!

 

Britta Fiore-Gartland, Ph.D., User Research Manager, Analytics, Tableau

bfioregartland@tableau.com 

댓글 3개
0/9000
Natalia Cordero (Salesforce) 님이 * Service Cloud *에 글을 올렸습니다

Hi Everyone! 

 

Are you part of your companies' field service organization?  Do you have some knowledge regarding equipment and asset scheduling?  If so, the Salesforce's Research & Insights Team would like to invite you to participate in a 60-minute virtual research session!  

 

Those who participate will receive a $150 e-gift card that they can redeem at any of their favorite retailers or donate to a charity of their choosing, as a small token of our appreciation for their very valuable feedback.  Sign up here: https://design.secure.force.com/ux/events?id=266

0/9000

*** FEEDBACK WANTED ***

 

Hello Admins!

The Salesforce Mobile User Research team would love to hear from you on different ways to set up offline content for your mobile users! 

 

What are the potential pitfalls of using User/Public Groups to determine access to offline content? What, if anything, might you otherwise use to do so?

 

Thank you!

댓글 2개
  1. 2020년 7월 20일 오후 12:16

    You can at least report on profiles and roles and what users are in them. The structure of groups allows for easily mistaking an internal user group for an external. So without basic reporting on who is in the group, breeches are easily overlooked. And groups are often duplicated due to lack of knowledge of what is in each group.

    It’s not like permissions are a lot better For reporting, but they are easier to force people to follow the rules on, somehow.

0/9000

Hi! I just signed up as a user research participant. I filled out the initial invitation link, but I'm wondering where I can go to update my profile for this user research. I filled out some initial info on how I use Sales Cloud and thought I would be able to fill it out for Marketing Cloud as well, but it completed the profile after just the Sales Cloud info. I was doing it on my phone, so perhaps I missed something. 

댓글 1개
  1. 2019년 6월 19일 오후 7:49

    Thanks for joining our program, Katie! We're glad to have you :)

    If you revisit the sign-up page (

    www.salesforce.com/ux/research

    ) and proceed with the sign-up process once again, the site will recognize that you are an existing member and will send you an email with a URL specific to your contact record. The page will not display your previous answers, so unfortunately you'll need to fill the form out again as if it were the first time.

    Thanks again for joining our research family!

0/9000

The Salesforce User Experience Team wants to ensure they have a solid understanding of how our customers work today.  Do you use Audience Studio (previously known as Salesforce DMP) or work in Marketing Cloud in your day to day? 

 

If yes, we'd love to talk to you and, as a token of our appreciation for your time and feedback, you'll receive up to $100 for 60 min of your time!

 

Sign up using the link below if you want to be considered for a user research study and we will get in touch with you!

Sign up for Salesforce User Research!

0/9000

***Make an impact on the Einstein Analytics onboarding experience!***

 

The Analytics UX team would like to understand your post-sales/onboarding experience with Einstein Analytics (Platform and/or Apps). What was it like to first use the product at your company? Learning it, using it, and adopting it into daily use at your company? We want to know!

 

If this sounds like something you can help us with, please fill out the survey below.

 

https://www.surveymonkey.com/r/GNCP7ZW

Einstein Analytics Onboarding Feedback

댓글 19개
  1. 2018년 7월 16일 오전 4:25
    Thank you everyone for your interest and participation. Sorry we couldn't fit everyone into this round of research/feedback. Stay on the alert for future research/feedback opportunities!
0/9000

OPTIMIZER RESEARCH ADMIN WORKSHOP NEXT WEEK - $200 Incentive

Calling all Admins in the Bay Area! (Please pass along)

We are looking for several Admins in the San Francisco Bay Area to participate in an in-person workshop to inform improvements to the Salesforce Optimizer. The workshop will take place next week so please act fast.

**Each participant will receive a $200 Amazon gift card after the workshop**

 

Please fill out this quick form if you are interested: http://sfdc.co/baUIkh

 

The exact date of the workshop will be determined based on availability indicated in the form. 

 

There is nothing we value more than input from our customers. Feel free to reach out to me with any questions.

 

Thank you!

Kyle Jackson

Salesforce Product Manager

 

@Elna Miller 

@Michael O'Connor 

@Jean-Baptiste Minchelli 

@Venk Chandran

@Jonathan Vallejo 

댓글 3개
  1. 2017년 8월 1일 오전 1:16
    Why would anything salesforce need to be done on site? Seems backwards & locationist
0/9000

Calling all Admins in the Bay Area! (Please pass along)

 

We are looking for several Admins in the San Francisco Bay Area to participate in an in-person interview (we can come to you) to inform the design of an Admin centric Salesforce product. The interviews will take place between April 25th and May 10th. 

**Each participant will receive a $100 Amazon gift card after the interview**

 

Please fill out this quick survey if you are interested: http://sfdc.co/b3Fri7

 

There is nothing we value more than input from our customers. Feel free to reach out to me with any questions.

 

Thank you!

댓글 10개
0/9000