#New Job토론 중인 항목 0개

Happy to be a part of this community!

I live in Dallas, TX and have two Bachelor’s (Finance & Management). I’ve spent the last 5 years in Commercial Real Estate but I want to make a change into Consulting. I would appreciate any advice/suggestions/questions.

Let’s connect on LinkedIn if you want to get some of my background:

Hola buen día,

soy nueva y me gustaría aprender,

que plan me recomiendan para un

buen aprendizaje, la verdad quisiera

obtener un trabajo estable.

Am I asking too much?

I was a solo admin before leaving and joining a team at a larger company. In my previous position, my predecessor was absolutely the most helpful she could be, right down to providing a transition document and recommendations for the future. She was friendly and communicative. New job, not so much with the niceties.

Currently, my team consists of me and another admin. The org is extremely complex, over 1000 users, and we use third-party apps I've never used before. I know Salesforce and how to find answers to Salesforce problems (and even some third-party app problems). But I feel like I've been thrown into the deep end with zero training and am expected to sink or swim because my colleague is "too busy" to train me properly and expects me to just figure things out. Resolving cases obviously takes longer because I often don't know where to begin with all of the complexity. My colleague is, again, so busy, that getting help from her is difficult and usually not on time.

Is this the norm? Am I expecting too much to be trained on these third-party systems? I could understand if it was a situation where the admin left before I was hired and there was no one for transition. Clearly, I'm on my own and don't really expect any help. Not sure how to handle this moving forward. Any advice?

Hi folks! I just started this week at my new job as an admin. I want to run the optimizer on the production instance to get a better understanding of the configuration and any shortcomings they may have. That said, is there any implication of running it during operational hours that anybody can think of? 

Do any of you have this problem? You move to a new company but want to retain your Community contributions and interactions? Well there's a solution! To save you clicking through to the original post ("originally posted"), I'll copy/paste Phoebe Venkat's (Salesforce) answer here:

"if you leave your company, what we can do is remap your profile. This means we would set it up so that your new user maps to your old one -- this retains all of your Success Community content. If you are interested in this, please create a case so we can help you."