Webinar: What your AI agents are missing about your customers
Last month, Shonnah Hughes and Rajesh Unadkat hosted a live session on what every GetFeedback user needs to know before December 31. If you missed it, the recording is available now.
Our next session goes deeper. The AI agents your team is deploying know ticket volume, case history, and pipeline. They do not know what your customers said, wrote in reviews, or signaled through behavior. That gap is where churn lives.
On August 19th, 2026 at 10am PT / 1pm ET, Shonnah and Rajesh Unadkat are covering where customer data goes missing between collection, unification, and agent decision-making. Shonnah spent over 20 years in the Salesforce ecosystem as GetFeedback’s Product Evangelist. She understands what teams who relied on these tools now need to build.