Hi,
I am stuck at a point were we want that the fields in form should be prefilled even if customer/prospect is interacting with the Pardot form for the first time. We already have the basic details(First Name, Last Name, Email as I have created prospects manually to test) of the customer which we need to be prefilled in the Pardot form.
Checkboxes
"Do Not Prefill" = Unchecked.
"Always display even if previously completed" = Checked
"Maintain the initial value upon subsequent form submissions"= Unchecked.
Can some one suggest me what would be a solution or is there a feature in Pardot that can help me in this?
Prefilling only works for people who have a Pardot cookie on their machine. You can prefill information that came from Salesforce or other non-Pardot-form sources, but you still need the customer to identify themselves enough to have a Pardot cookie or Pardot won't know who's info to prefill where.
Overtime, you'll have more of your prospects get connected to cookies via interactions with your Pardot content, but right off the bat it's hard to get these prefills to work ideally since you just don't have the tracking data on your customers yet.