I followed all the step which sugessted in Community and module steps also but still same issue facing. A temporary system error occurred. Please provide this request ID to custom...
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Hi @Manish Nagar Since the same error is appearing for all Account records, it could be related to the Agentforce Grid configuration or a Salesforce-side issue.
I would suggest checking a few things:
- Test the Summary Prompt Template directly in Prompt Builder.
- Verify the Agentforce action and required permissions.
- Try generating the summary for a single Account.
- If the prompt works individually but fails in Grid, check Salesforce Trust for any service issues.
If everything looks fine, I would recommend raising a Salesforce Support case with the Request ID and screenshot.
Hope this helps!