The process has changed since last month and I'm lost. I'm trying to use the send email option to a selected list of contacts. I used to have a filtered list, choose send email, then select a format which could then be edited and I would select the template icon which would let me know it would override anything I had already typed - which was fine since I wanted to use the template, and then send.
Now, however, I am unable to follow the same process... I select my contacts, click send email, and I'm unable to find anything that looks remotely possible to use the template I've created to send out...
Any help is appreciated.
#Salesforce Admin
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