How to Apply Amount Discount at Bundle Level When Package Price Is $0 in RLM?

Hi everyone,

I’m facing an issue in Salesforce RLM where I need to apply a manual amount discount at the bundle level. The package price is $0, and each bundle has a different discount amount.

I tried using DDS (Discount Distribution Service) and Header Adjustments. After adding the discount, I’m getting the following error:

“We couldn't refresh the prices and validate the configuration. Ask your Salesforce admin for help. We couldn't fetch the data for ExtSalesTransactionContext context definition. Try again later or contact your Salesforce admin for help.”

Also, when I try to enter a discount amount for a package with a Sales Price of $0, I get this validation error:

“Specify a number that's between 0 and Sales Price amount: Discount (Amount)”

Is there a way to disable or modify this validation so that I can apply a discount amount when the Sales Price is $0?

I referred to the Salesforce documentation for Header Adjustments.

https://help.salesforce.com/s/articleView?id=ind.qocal_header_adjustments_overview.htm&type=5&utm_source=chatgpt.com

Any guidance would be greatly appreciated.

Thank you!  @Jayaprakash . @Kaamil Siddiqui  #Revenue Cloud @* Salesforce Revenue Cloud *