We're trying to update an organization's legal name with Salesforce.
- I started by submitting a case on 6/23 (Case #63735478-SF)
- Added a comment on 6/30 and made the case more urgent - still no response at all
- Their AE is the powerofusdesk email - I sent an email 7/9 to that (and @Omar AlMoualem because he's helped escalate similar issues in the past)
I still haven't received any response from anyone (with the exception of the automated email after creating the case). I come here in hopes someone can help get this onto someone's radar and moving forward.
답변 3개
Hi, this is more than expected response time but it happens due to large number of support requests. You may call salesforce support +65 6302 5700
salesforce.com/ap/company/contact-us/
