Hi all,
I’m currently implementing Salesforce Surveys and have hit an issue with survey response visibility for non-admin users that I can’t seem to resolve.
Current setup:
- Public survey invitations working
- Survey responses successfully submitting
- Report built using “Surveys with Invitations and responses”
- Admin users can see Question Name and Response Value fields correctly
Issue: Non-admin users can:
- Access the report
- See response records/accounts/statuses
- See survey invitation data
However, they cannot see:
- Question Name
- Response Value These fields appear blank/dash only for non-admin profiles.
What I’ve already tried:
- Updated sharing settings
- Granted Survey Response / Survey Invitation object permissions
- Assigned record types
- Created additional permission sets
- Assigned Survey Creator permission set
- Checked report folder access
- Tested report sharing
- Tested multiple profiles/users
- Attempted Survey Subject access (blocked by licensing restrictions)
- Confirmed issue only impacts non-admin users
Has anyone experienced this before or found the correct combination of permissions/report type setup to expose survey answer values to standard users?
Any help would be massively appreciated as we’re trying to get this live urgently.
Thanks!
답변 1개
Hi, sorry for the inconvenience. If you don't receive a response here, we recommend reaching out to our support team for further assistance. You can do so by visiting https://help.salesforce.com/s/articleView?id=000393090&language=en_US&type=1