Hi All,
We are not able to create support case/ ticket in salesforce. We keep getting the provided screenshot. Any idea what can be issue.
답변 3개
Please check the following:
- Verify that the user has the required Case object permissions (Create, Read, Edit).
- Check the user's Profile/Permission Set and Case record type access.
- Make sure the Case Status, Origin, and required fields have valid values.
- Check whether any Validation Rule, Flow, or Apex Trigger is preventing Case creation.
- Review the Debug Logs for the user and try creating the Case again to identify the exact error.
