Skip to main content
Topics#Trailhead ChallengesAkshadha R의 질문
Akshadha R 님이 #Trailhead Challenges에 질문했습니다
3월 3일 오전 8:32

I need to create a macro. But there is no option to. How can I solve this? I clicked on the Service Console app and clicked on macros in the utility bar to launch it.

 

I need to create a macro. But there is no option to. How can I solve this? I clicked on the Service Console app and clicked on macros in the utility bar to launch it.

 

 

 

#Trailhead Challenges

답변 2개
  1. Vishal Verma (Fluido)
    3월 3일 오전 10:58

    Hi @Akshadha R - 

    1. Open a Case record in Service Console
    2. In the utility bar, click Macros
    3. Click Create Macro
    4. Choose the object, usually Case
    5. Save the macro

    If you still don’t see Create Macro, make sure: