Hi all, in the Field Service mobile app (iOS), the Schedule tab appointment card shows the date month-first
("Tuesday, Aug 25, 2026") instead of UK day-first ("25 Aug 2026"). The times on the same card are fine (24-hour), so it's just the date ordering.
Org Default Locale, the mobile user's Locale, and the device Region are all English (United Kingdom)
(ICU formats). There's no date-format option in Field Service Mobile Settings.
Is this a known issue, and is there any supported way to control the date format on the card?
#Field Service Mobile App
I asked 2 different AI and both said this is a inherent, hard-coded design behavior or probable bug in the app. Unfortunately, both failed to point me to any valid resource where this limitation is documented. You can raise a case with Salesforce support to see what they have to say.
