This is the 2nd time I've tried to take a certification via Pearson OnVue and was simply unable to. My exam would never launch after 45 minutes. Chat and phone support was not helpful at all. They just cancelled my exam and told me to reschedule, and of course no openings today. Do we have ANY additional avenues for help other than the standard customer service? This is unbelievable, I used Webassessor for YEARS and never once had a problem. Case with Pearson is 36264417
I have scheduled Salesforce Certified Marketing Cloud Email Specialist exam
I tried attempting the exam, But OnVUE software has issues and it was blocked in Access code page. I tried multiple times but it doesn't work for me. Issue is with software not from my side. so kindly look into the issues and allow me to re-attempt the exam.
I hope you will do the best.
Thanks!
Srikanth Reddy Devireddy
