Pat Stumuller as a contact

I am in the training module Set Up the Lightning Service Console. There is a step that says to search for Pat Stumuller in the global search and create a case with him as the contact.  The problem is that he is not showing up.  I never created him as a contact and he is not automatically in the playground.  Did I miss a module or exercise where I need to add them as a contact? 

What am I doing wrong?