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Paul Selway (Redpath Consulting Group) ๋‹˜์ด Datablazer Community Group์— ๊ธ€์„ ์˜ฌ๋ ธ์Šต๋‹ˆ๋‹ค

Do you really know your customer?

๐Ÿ’ก Tip: Data Cloud is a system of reference, not a system of record.

๐Ÿ‘‰ Why itโ€™s cool: You can create unified customer profiles from multiple systems of record to create comprehensive customer profiles. This unified view is like a "Keyring" with each attached key being the customer profile data from a different system of record. This enables better personalized customer experiences and informed decision-making across departments.

#TipofTheWeek

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  1. 2024๋…„ 12์›” 10์ผ ์˜คํ›„ 6:14

    @Paul Selway, I love how you've delineated between record vs. reference. Thank you so much!

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