All activities logged to any customer account or contact are showing up on the activity feed/timeline on our organizational account. Is there any way to prevent Einstein Activity Captured events from being tracked on our internal organization's account's activity timeline?
답변 6개
You can exclude emails/events related to your internal company email domain from being added to the activity timeline of related SF records. Do this in setup > Einstein Activity Capture > Settings > Excluded Addresses > Add > Internal Domain > Finish the setup by adding your company domain.
