Skip to main content
Topics#Trailhead ChallengesAmy Zaslansky의 질문
Amy Zaslansky (Amy Zaslansky) 님이 #Trailhead Challenges에 질문했습니다
2024년 7월 15일 오후 10:02

Modify Your Data: Could not find an active case record type named 'Product Support' for the 'Product Support' support process.

I am getting the error message: Could not find an active case record type named 'Product Support' for the 'Product Support' support process for the Modify Your Data Model. Suggestions on how to fix? Images attached.

Modify Your Data: Could not find an active case record type named 'Product Support' for the 'Product Support' support process.

 

Screenshot 2024-07-15 at 6.01.06 PM.png

 

Screenshot 2024-07-15 at 6.00.41 PM.png

 

Screenshot 2024-07-15 at 5.57.45 PM.png

 

#Trailhead Challenges

답변 6개
  1. Jeff Weller (PARQA Inc.) Forum Ambassador
    2024년 7월 16일 오전 5:20

    Hello@Amy Zaslansky,

    • Make sure  Support Process label is correct
    • Make sure you are checking the challenge in correct org
Slack 로고