Hi, I am a Conga Composer user and have inquired them today about an issue following their latest release, which is no longer taking care of the sorting order of Opp Line Items as indicated in the Conga Query connected to our (many) opportunity templates.
They are excluding any issue on their end, and say that probably Salesforce changed something in the way it deals with Queries...
I am puzzled about this answer, and I want to check if anybody has the same or similar issue, or can confirm about any change that was done in Salesforce probably affecting this issue.
In our Query, the standard Pos field is indicated to sort the lines in ascendent order. Now, the query only uses Product description to sort the items alphabetically. We have no custom query in Salesforce.
Would be glad if anybody can help me understanding this issue. Thank you!
For anyone getting this, double check you have "ORDER BY SORTORDER ASC" at the end of the query relating to line items. I just had a revamped query and sort order stopped working, I cross referenced with older sandbox and found this was missing...
