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Moses Rajan 님이 Einstein Copilot에 질문했습니다

I'm looking to create a copilot action , example, to change a case's priority from 'low' to 'high' using Einstein's Copilot. Could anyone recommend a knowledge base, tutorial, or any helpful content on this? Thanks!

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  1. 2024년 3월 12일 오후 9:57

    make an  autoloanched flow that accepts a case id as an input then updates the provided case's status, then use that flow to make a custom action.

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