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Daniel Lopez (NRECA) 님이 #Sales Cloud Einstein에 질문했습니다

Hi! Just recently activated Activity 360 (in a sandbox) to report on Einstein activity captured emails. However no emails that were automatically captured by EAC are showing up in either the standard reports that came with 360 or a custom report. Manually logged emails will appear on reports but no EAC ones. Any thoughts as to why this might be??

 

*All emails I'm testing with were captured AFTER Activity 360 was enabled, it's not a retroactive thing

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